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For release: Sept. 23, 2005
Conference Attracts Bankers, Community Groups and Public Officials
to Bring Hispanic Immigrants "Into the Mainstream" of
Financial Services
LOUISVILLE, Ky. — With about 130,000 Hispanics
living in Kentucky—and that number growing steadily—the
opportunities to market financial services to them are wide open.
Many bankers, however, aren't participating fully in this untapped
market because of barriers such as language, culture and education.
That's one of the messages expected to emerge from
"Into the Mainstream," a conference sponsored by the Louisville
Branch of the Federal Reserve Bank of St. Louis, in partnership
with the Federal Reserve Bank of Cleveland, the Federal Home Loan
Bank of Cincinnati and the Kentucky Housing Corporation.
The day-long conference is being held today at the
Marriott Hotel in downtown Louisville and is part of the St. Louis
Fed's ongoing "Branching Out" initiative to focus on financial
and community issues.
"In the last 10 years or so, the number of
Hispanic immigrants in Kentucky has nearly tripled," said Maria
G. Hampton, senior executive for the St. Louis Fed's Louisville
Branch. "Unfortunately, national research shows that 10 percent
of people don't have an ongoing relationship with a financial institution.
Of that group, Hispanics make up about 40 percent. The Hispanic
market, however, is large, young and fast-growing, and the St. Louis
Fed's goal for the conference is to serve as a catalyst to help
turn that around so that bankers and other financial service providers
realize what a wonderful business opportunity they have."
With both panel discussions and interactive sessions,
the conference covers topics such as the regulatory environment,
migrant farm worker rental housing and homeownership, and financial
education.
The keynote speaker for the conference, Roberto
Herencia, is the president of Banco Popular North America in Chicago,
the U.S. banking subsidiary of Popular Inc. and the largest Hispanic-owned
bank in the United States. In March, Herencia was chosen as one
of the "Fast 50 Business Leaders" in the area of innovation
by Fast Company magazine and was among five New York area business
leaders named last year as "Latino Executive of New York by
the Metropolitan New York Better Business Bureau. He's also been
awarded the prestigious Ellis Island Medal of Honor.
Herencia emphasizes that his financial organization
has been successful, in part, because Banco Popular recognizes the
diversity within the Hispanic population. "We treat this market
not like a homogenous population, but with a wide cultural variation,
and according to heritage and country of origin," he says.
In addition, he notes that Banco Popular is "engaged
and listens to this community, and we've created a variety of two-way
communication forums to help us stay connected."
While Herencia recognizes that great progress has
been made in reaching out to the Hispanic market, he characterizes
several obstacles that stand in the way of fully serving Hispanics'
financial needs, such as "regulatory burdens, plain bigotry
and bias, and a lack of companies with a heart."
Says Hampton: "We hope this conference is the
start of a dialogue among bankers, community groups, elected officials
and Hispanic immigrants so we can begin building the kind of understanding
and trust to overcome those obstacles."
With branches in Little Rock, Louisville and Memphis, the Federal
Reserve Bank of St. Louis serves the Eighth Federal Reserve District,
which includes all of Arkansas, eastern Missouri, southern Indiana,
southern Illinois, western Kentucky, western Tennessee and northern
Mississippi. The St. Louis Fed is one of 12 regional Reserve Banks
that, along with the Board of Governors in Washington, D.C., comprise
the Federal Reserve System. As the nation’s central bank,
the Federal Reserve System formulates U.S. monetary policy, regulates
state-chartered member banks and bank holding companies, and provides
payment services to financial institutions and the U.S. government.
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